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Circles Program Manager

Job Title: Circles Program Manager

Location: In-person, Fayetteville

Position Type: Full-time, salary

Reports To: Circles Program Director

Compensation: Commensurate with experience

To Apply: Send your resume and a cover letter explaining your interest and how your experience aligns. Direct emails to Laura Robards at apply@circlesnwa.org. Rolling deadline until roll filled. Early applications encouraged!

About the Position:

Innovative Poverty Solutions is looking for a Program Manager for the Circles NWA Program in Fayetteville. The Circles Program Manager will work closely with the Program Director in all aspects of the Circles Program planning and coordination to ensure its smooth operation and growth while focusing on the success of the participants (Circle Leaders) and the relationships among participants and volunteers (Allies). The Program Manager role requires a candidate who is highly organized, detail-oriented, and possesses a strong mix of administrative, communication, and interpersonal skills. The ideal candidate will be able to effectively engage with diverse groups, build positive relationships, and communicate clearly and empathetically with participants, team members and volunteers.

 Key Responsibilities:

  • Serve as the point of contact for cohorts providing weekly communication and instruction while offering guidance and support for participants and volunteers. Foster a supportive environment of trust-building within the groups.

  • Work with Circle Leaders to pursue a positive economic trajectory, monitor and track goal progress, maintaining a strong understanding of the health of participant/volunteer groups.

  • Work with Circle Leaders and Allies to track and leverage social capital and networking connections and resources.

  • Assist the Program Director in day-to-day operations of the Circles program in accordance with the Circles A to Z program guide. 

  • Help coordinate the Circle Leader and Ally recruitment process, identifying and attracting individuals who are committed to the program's mission.

  • Assist with interviews, selection, and enrollment of new Circle Leaders and Allies.

  • Drive community awareness through tabling events, speaking engagements, and media outreach efforts.

Qualifications:

  • Minimum of 2 years of experience in program management or related roles. 

  • Strong administrative skills, with the ability to manage multiple moving parts of a community-driven program.

  • Strong interpersonal and communication skills, with the ability to work effectively with diverse groups.

  • Experience with volunteer management and recruitment.

  • Experience working with marginalized populations. This can include personal or lived experience and/or academic training in areas like social work, sociology, public health, or psychology, or experience in nonprofit work.

  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.

  • Leadership experience.

  • Bachelor’s degree or higher.

  • Background check required.

Preferred Skills:

  • Familiarity with benefits cliffs, “ALICE,” and poverty-related challenges.

  • Knowledge of the social service resources in the NWA community and how to access resources.

  • Excellent organizational and time-management skills.

  • Ability to ensure confidentiality in all communications–both written and verbal.

  • Proficient in Microsoft Office and Google Drive. 


Note:This position description is intended to describe the general nature and level of the work to be performed. This is not an exhaustive list of all duties and responsibilities associated with it. Circles NWA reserves the right to amend and change responsibilities to meet organizational needs.